Frequently Asked Questions

Where do I call to get CPR training? 

Call Millcreek Paramedics at 836-8677

Can I get a copy of a fire/incident report? 

Yes. Call the office at 825-4359. There is a small fee.

Do you get cats out of trees/telephone poles/off of roofs? 

Not normally. Only under special circumstances.

Can I go to get my blood pressure checked at the firehouse? 

Yes. Stop in at any time.

Who do I call about a fire extinguisher that doesn't work? 

Check the Yellow Pages under Fire Extinguishers.

Why do so many fire apparatus respond to simple incidents? 

Fire Department units are dispatched according to information received by the 9-1-1 operator. We follow a predetermined pre-plan that dictates what apparatus responds to any type of call.  There may be two or three fire department vehicles on the scene for what appears to be a "simple" incident. However, in emergency services we have learned not to assume something is "simple."

How come I see fire trucks with lights and sirens on going through an intersection and then they turn off their lights and slow down? 

The first unit on the scene of a call may have surveyed the situation and determined any additional units are not needed and can return to the firehouse.

Why do I see firefighters cutting holes in the roof of a building on fire? 

This is called "venting the roof." Dangerous gases and dark smoke accumulate in a burning building and it is impossible for firefighters to see in such an environment. When a hole is cut in the roof the smoke and gases escape which makes it much easier for the firefighters in the building to see. It also reduces the possibilities of backdraft and flashover.

Do you fill swimming pools?